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Terms & Conditions

Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with www.BUYandREPAIR.co.uk. Please read them carefully and print a copy for reference at the time you make an order.

We reserve the right to change these terms and conditions at any time and without notice. Any such changes will take effect when posted on the website and it is your responsibility to read these terms each time you place an order. By placing an order you are indicating your acceptance to be bound by the latest terms and conditions. A full copy of the current terms and conditions are also available by applying in writing.

Manufacturer's names and numbers are used for reference purposes only. We offer original and/or quality alternatives which are highlighted accordingly.

These terms and conditions only cover www.buyspares.co.uk. Any other web sites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content of the websites which are not under our control.

These terms and conditions do not affect your legal rights. We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.

www.BUYandREPAIR.co.uk is a website of BUY AND REPAIR Limited, 272 Bath Street, Glasgow, G2 4JR, registered in Scotland, No. SC564756, VAT no. 368340189, EORI no. GB074821701000.

Use of Website Content
You may read and print only the material contained on this website solely for personal and non-commercial use. You are not permitted to publish, store, transmit, show or play in public, change or adapt the content of this website in any way for any purpose whatsoever. Any content obtained from this site and found to be being used for commercial use, such as images or video or product data, will be subject to a minimum charge of £150 per item per month.

You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this website without prior written consent.

Errors and Omissions
We endeavour to ensure that the information on this site is accurate. However, should an error occur in the pricing or description of a product that you have ordered, you will be contacted as soon as possible and given the choice to cancel or proceed with your order.

Authorisation of Use
Any person is authorised to view the information, images and all other content posted on this website. We may modify the terms and conditions of use at any time without prior notice, and such modifications shall become effective upon posting on the website. We reserve the right to restrict access to its website and the content within. All users are responsible to review regularly the contents of the terms and conditions found on the website.

Promotional Codes
At times we may choose to offer promotional or discount codes. The use of such codes is restricted. Only one discount or promotional code may be used per order.

Age Requirements
It is illegal to sell 'age restricted' products to people under the required age. We offer several 'age restricted' products on this website, including knives and solvents. By placing an order for any product through the Site, you warrant that:

you are legally capable of entering into binding contracts; and
you (and the recipient of the product if applicable) are at least 18 years old.
This policy covers only the website www.BUYandREPAIR.co.uk. Any other websites which may be linked to by this website are subject to their own policy, which may differ from ours.

View Payment Methods
The prices of products on this website are in £ Sterling , inclusive of VAT and exclusive of delivery. You'll find details of our delivery options and costs in the Delivery Information section. They are also shown when you place items in the basket.

The prices, offers and products on this website are subject to availability and may change before (but not after) we accept your order. We do our best to ensure that all information on this site is accurate. However, just occasionally, an error may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and ask whether you wish to continue with your order or cancel it.

Payment Methods Available
We accept Visa and MasterCard credit cards along with, Visa debit, Visa Electron and Maestro debit cards. We also accept payment through GoPay payment system. The recipient of the payment may be the company GREENWICH MERIDIAN s.r.o., which provides collection services for our webside.

Website Transactions
When you place an order we treat it as an offer to buy, and will send you an e-mail to confirm receipt. If we accept your order, we will despatch the product(s) to you, at which point we make a legal contract with you. Payment will be processed at the point the goods are despatched. We will send you an email to confirm despatch.

We are entitled to refuse to accept your order if we feel it necessary, in which case we will contact you as soon as we can to let you know. When you order you will have an opportunity to check the details and correct any input errors.

Returns & Refunds
We understand that you may need to return an item to us and for this occasion we have tried to make our returns process as simple as possible for our customers.

We ask you to ensure your unwanted product is complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging in any way). If possible, please return the item(s) with the original box, packaging and accessories.

The address for returning unwanted products is:
DMC Distribution Ltd. for BUY and REPAIR Ltd.
Ensor House, Ensor Way
SK22 4NQ New Mills
High Peak

Any 'Free Gifts' received with the product must also be returned.
In the unlikely event of there being any problems concerning the goods restored to us or the processing of a refund we will aim to contact you as soon as possible.

If you receive a faulty item(s):
Please note, the following information is as a guide, please contact us to discuss your individual circumstances. If there is a fault with your product within 12 months of delivery (or other defect with your order), we will normally offer a replacement or repair.

We will always offer you the choice of a replacement or refund if the fault occurs within 28 days of delivery.

Please ensure that your product(s) are accompanied by the original delivery note.

If you receive your item(s) damaged:
We and our carriers take the greatest possible care to see that your order is delivered in pristine condition. However, in the unlikely event that you take delivery of a parcel which shows signs of damage, please, where a signature is required, sign that the parcel IS DAMAGED, and then please report the damage WITHIN 3 WORKING DAYS via this web site or by calling our Customer Service Department.

If the correct product is ordered & the wrong item(s) delivered:
Our Quality System ensures we check that items sent out match the order placed. However, errors can sometimes occur.

We apologise if we have mistakenly sent you a product which does not match the details on your agreed order. You must inform us within 5 working days of receiving the product, and we will send you a returns pack to enable you to return the item(s) to us.

Please help us to take corrective action by selecting one of the following reasons to insert in the comment box, in the returns form.

The item supplied does not match the item described on the Invoice:
The Product Supplied does not match the details shown on the Web Site.
The Part Supplied does not fit the Model I ordered the item for.
I ordered this part on the telephone and it seems my requirements were misunderstood.
Refunds are processed within 14 working days on safe receipt of the item(s), using the same form of payment as the original transaction. Please note this is longer than we would like to take but due to the current COVID19 situation please allow us a little extra time.

We ask you to ensure that the unwanted product is complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product, the product or packaging should not be damaged in any way). If possible, please return the item(s) with the original box, packaging and accessories.

In the unlikely event of there being any problems concerning the returned item(s) or the processing of a refund we will endeavour to contact you as quickly as possible.